Expert FM Contractor for Hospitals, Clinics and Medical Facilities
Healthcare facilities demand the highest standards of facilities and property management. Patient safety, clinical outcomes and regulatory compliance depend on maintaining sterile, functional environments where every system operates reliably. Our specialist healthcare facilities management services ensure your medical premises meet stringent HTM guidelines whilst delivering the operational excellence healthcare providers require.
As a dedicated facilities management provider for the healthcare sector, we understand that your buildings are not simply structures—they are critical infrastructure supporting life-saving care. Our comprehensive hard and soft FM services maintain the clinical environment, protect vulnerable patients and enable healthcare professionals to focus entirely on patient outcomes.
Hard FM Services for Healthcare Facilities
Hard facilities management in healthcare settings requires specialist knowledge, rigorous compliance adherence and absolute reliability. Our hard FM services for medical facilities include:
Critical Mechanical and Electrical Systems
Healthcare buildings depend on complex M&E systems that must never fail. Our specialist engineers maintain and service all mechanical and electrical installations including:
Medical gas pipeline systems
Installation, maintenance and testing to HTM 02-01 standards
Ventilation and air conditioning systems
Critical for infection control and operating theatre environments, maintained to HTM 03-01 requirements
Electrical installations
Including standby generators, UPS systems and critical power supplies serving clinical areas
Nurse call systems
Ensuring reliable communication between patients and clinical staff
Building management systems
Optimising environmental conditions across all clinical and non-clinical areas
All works comply with Health Technical Memorandum (HTM) guidance and are carried out by engineers with healthcare sector qualifications and enhanced DBS clearance.
Water Safety and Legionella Control
Water systems in healthcare premises present significant infection risks. Our comprehensive water hygiene services protect immunocompromised patients and comply with HTM 04-01 guidance:
Legionella risk assessments and water safety plans
Temperature monitoring and testing regimes
TMV installation, servicing and testing
Water tank cleaning and disinfection
Deadleg removal and system modifications
Pseudomonas and legionella sampling
Remedial works following positive results
Specialist Medical Equipment Maintenance
We maintain essential medical infrastructure including sterilisation equipment, nurse call systems, pneumatic tube systems and medical refrigeration units. Our technicians hold relevant qualifications for servicing healthcare-specific equipment.
Fire Safety and Compliance
Healthcare premises require enhanced fire safety measures due to horizontal evacuation strategies and the presence of patients with limited mobility. Our fire safety services include:
Fire alarm system maintenance and testing
Emergency lighting inspection and certification
Fire door maintenance and gap testing
Fire damper testing to HTM 05-02
Fire risk assessments for healthcare premises
Compartmentation integrity surveys
Fire suppression system servicing
Heating and Hot Water Systems
Reliable heating and hot water are essential for patient comfort and clinical processes. We maintain boilers, calorifiers, heating circuits and hot water distribution systems, ensuring temperatures comply with safe water temperature requirements whilst preventing legionella growth.
Building Fabric and Structural Maintenance
Healthcare estate maintenance preserves building integrity and prevents deterioration that could compromise clinical operations:
Roofing repairs and waterproofing
Window and door maintenance
Wall and ceiling repairs
Floor maintenance including specialist clinical flooring
Internal and external decoration using low-VOC, healthcare-approved materials
Damp and condensation remediation
Planned Preventative Maintenance
Comprehensive PPM schedules ensure all critical systems receive regular servicing, reducing reactive failures and maintaining continuous compliance with HTM requirements. Our PPM programmes are designed around operational requirements, scheduling intrusive works during quiet periods.
Soft FM Services for Healthcare Environments
Soft facilities management in healthcare settings directly impacts infection control, patient experience and clinical effectiveness. Our healthcare soft FM services include:
Clinical and Non-Clinical Cleaning
Our healthcare cleaning specialists understand infection prevention protocols and the National Standards of Healthcare Cleanliness. Services include:
Ward and patient area cleaning - Following colour-coded systems and decontamination protocols
Operating theatre cleaning - Deep cleaning to stringent sterility standards
Isolation room cleaning - Specialist procedures for infectious disease control
Public area cleaning - Maintaining reception areas, corridors and waiting rooms
Specialist deep cleaning - Including terminal cleans and outbreak response
Clinical waste handling - Segregation and disposal compliant with HTM 07-01
All cleaning operatives receive infection control training and hold enhanced DBS clearance.
Healthcare Waste Management
Specialist waste management services handle the complex waste streams generated by healthcare facilities:
Clinical waste collection and disposal
Pharmaceutical waste management
Cytotoxic and cytostatic waste handling
Sharps disposal and container management
Offensive waste and domestic waste segregation
Confidential waste destruction
Waste consignment documentation and duty of care compliance
Portering Services
Healthcare porters provide essential support services including patient transfers, specimen transport, medical gas cylinder delivery, clinical waste collection and equipment movement. Our porters understand hospital protocols and maintain patient dignity during transfers.
Linen and Laundry Services
Management of healthcare textiles including patient linen, theatre gowns, privacy curtains and staff uniforms. Services comply with Department of Health laundry guidance and infection control requirements.
Grounds Maintenance
Well-maintained grounds contribute to patient wellbeing and create positive impressions for visitors. Our grounds maintenance services maintain gardens, pathways, car parks and outdoor spaces to high standards whilst managing risks from vegetation near clinical areas.
Pest Control
Proactive pest management protects healthcare facilities from rodents, insects and other pests that pose infection risks and regulatory non-compliance. We provide discreet, effective pest control using methods suitable for occupied healthcare premises.
Catering and Food Services
Where required, we can coordinate catering services meeting nutritional and dietary requirements for patients, maintaining food safety standards and accommodating medical dietary restrictions.
Healthcare Compliance and Regulatory Expertise
Healthcare facilities face more extensive regulatory requirements than any other sector. Non-compliance risks CQC enforcement, patient harm and reputational damage. Our compliance-focused approach provides assurance across all regulatory domains:
Health Technical Memorandum (HTM) Compliance
We ensure facilities comply with relevant HTMs including
HTM 01-05: Decontamination facilities
HTM 02-01: Medical gas pipeline systems
HTM 03-01: Ventilation systems
HTM 04-01: Water safety
HTM 05-02: Firecode
HTM 06: Electrical services
HTM 07-01: Safe management of healthcare waste
HTM 08: Acoustics
Care Quality Commission (CQC) Standards
Our services support compliance with CQC fundamental standards, particularly regarding safety, cleanliness and well-maintained premises. We maintain documentation required for CQC inspections and can support preparation for regulatory visits.
Infection Prevention and Control
Facilities management plays a crucial role in IPC. Our services align with infection control policies including:
Surface decontamination protocols
Water safety management preventing waterborne pathogens
Ventilation maintaining positive/negative pressure relationships
Waste segregation preventing cross-contamination
HVAC filtration and air change rates for clinical areas
Health and Safety Executive Compliance
All activities comply with HSE requirements including COSHH, Manual Handling Regulations, Working at Height Regulations and the Health and Safety at Work Act. Our comprehensive risk assessments address hazards unique to healthcare environments.
Authorised Person (AP) and Competent Person Frameworks
We provide Authorised Persons (Engineering) and Competent Persons across relevant disciplines, providing technical expertise and accepting responsibility for safety management of building engineering systems as required by HTMs.
Statutory Testing and Certification
Comprehensive testing regimes ensure all safety-critical systems maintain certification:
Electrical installation condition reports (EICR)
Portable appliance testing (PAT)
Gas safety certification
Pressure system examinations
Lift and lifting equipment inspections
Fixed electrical testing
Emergency lighting certification
Legionella testing and monitoring
Documentation and Audit Trails
Meticulous record-keeping provides complete audit trails for regulatory purposes, supporting CQC inspections, clinical negligence claims defence and health and safety investigations.
Why Choose Our Healthcare Facilities Management Services
Healthcare Sector Specialisation
Decades of experience managing facilities for NHS trusts, private hospitals, care homes, GP surgeries and specialist clinics. We understand patient flow, infection control protocols, clinical prioritisation and the operational pressures facing healthcare providers.
24/7 Critical Response
Healthcare never stops, and neither do we. Our 24/7/365 emergency response service ensures critical failures receive immediate attention, minimising impact on clinical services and patient safety.
Authorised and Qualified Engineers
Our engineering team includes Authorised Persons (AP), Competent Persons (CP) and technicians holding healthcare-specific qualifications. All operatives undergo enhanced DBS checks and healthcare-specific training including infection control.
Integrated Service Delivery
Single-source responsibility for all hard and soft FM services eliminates coordination complexity and ensures seamless service delivery. One contract, one point of contact, comprehensive coverage.
Clinical Risk Awareness
We understand that facilities failures in healthcare settings carry clinical risks. Our risk-based approach prioritises activities supporting patient safety and clinical effectiveness, escalating issues with clinical implications immediately.
Value and Cost Control
Healthcare budgets face intense pressure. Our efficient service delivery, lifecycle cost management and energy reduction initiatives help healthcare providers achieve better value whilst maintaining uncompromising standards.
Partnership and Continuous Improvement
Long-term partnerships with healthcare clients allow us to understand your facility intimately, anticipate needs and continuously improve service delivery through regular performance reviews and stakeholder feedback.
Healthcare Settings We Serve
Our healthcare facilities management expertise covers:
NHS acute hospital trusts
Private hospitals and surgical centres
Mental health facilities
Community hospitals and treatment centres
GP surgeries and primary care centres
Diagnostic and imaging centres
Care homes and nursing facilities
Hospices and palliative care facilities
Ambulatory care centres
Medical research facilities
Contact Our Healthcare FM Specialists
If you require a facilities management contractor with proven healthcare sector expertise, we would welcome the opportunity to discuss your requirements.
Our team can conduct a comprehensive facilities audit, reviewing your current service provision, identifying compliance gaps and recommending improvements that enhance patient safety whilst optimising operational costs.
For reliable FM Services call 0800 038 9786
Whether you need a total facilities management solution or specialist services complementing your existing estates team, our healthcare FM specialists have the knowledge, resources and regulatory expertise to deliver exceptional results.
Contact us now to arrange a no-obligation consultation and discover how our comprehensive facilities management services can support the delivery of outstanding patient care.
