24/7 Property Protection: How Keyholding Services Keep Your Business Secure
- Olivier Cavaliere

- Jul 22
- 3 min read
Updated: Jul 23
Keyholding services offer essential protection and peace of mind for business owners and property managers. With security being a top priority, not every business has the resources to employ full-time security personnel or manage emergencies at all hours. In this blog, we'll explore what keyholding services are, the benefits they offer, and answer the common question: are they safe?

What is a Keyholding Service?
A keyholding service is a professional solution where a designated provider holds and manages the keys to a property on behalf of the owner. The service provider is responsible for securely storing the keys and, when required, accessing the property in emergency situations or to coordinate tasks that need key access.
Keyholding services are especially beneficial for commercial properties, office spaces, and other facilities where 24/7 security might not be available. Typically, trained security professionals manage these services, ensuring quick and secure responses in critical situations.
Benefits of Keyholding Services
1. Emergency Response
The primary benefit of keyholding services is the ability to respond quickly to emergencies. Whether it's a security breach, fire alarm activation, or any other urgent issue, a keyholder can promptly access the property to handle the situation, minimizing potential damage and disruptions.
2. Reduced Personal Risk
Property owners and managers often face personal risk when responding to alarms or emergencies alone. By utilizing a keyholding service, the responsibility is shifted to trained professionals, reducing the personal risk and ensuring that the situation is dealt with safely and efficiently.
3. 24/7 Availability
Keyholding services operate around the clock. Whether it's late at night, on weekends, or during holidays, a professional keyholder is always available to respond to incidents promptly. This continuous availability offers an extra layer of security for your property when you’re not on-site.
4. Access Coordination for Maintenance
For scheduled property maintenance or other necessary services, keyholding providers can securely facilitate access for authorized personnel. This ensures that tasks like repairs, inspections, or cleaning are completed without compromising security.
5. Peace of Mind
Entrusting your keys to a professional service provides significant peace of mind. Knowing that a trained and reliable individual is responsible for key management and emergency responses alleviates concerns about security, particularly for property owners who cannot be available at all hours.
Is Using a Keyholding Service Safe?
When properly vetted, keyholding services can be extremely safe and reliable. However, safety is dependent on selecting the right provider. Here’s what to consider to ensure the safety and security of your keyholding service:
1. Vetting the Service Provider
Before choosing a keyholding service, take the time to research the provider. Look for reviews, client testimonials, and their reputation in the industry. A trustworthy company will have a proven track record and positive feedback.
2. Professional Training
Ensure that the service provider employs professionals who are well-trained in security and emergency response procedures. Check that background checks, appropriate licenses, and certifications are part of their hiring process.
3. Transparent Protocols
A reputable keyholding provider should have clear, transparent protocols in place. Understand how they manage keys, handle access requests, and respond to emergencies. This transparency ensures that you’re confident in their ability to manage your property securely.
4. Insurance Coverage
Verify that the keyholding service carries appropriate insurance coverage. This protects both the provider and the property owner in the event of any unforeseen circumstances, ensuring that you're covered if something goes wrong.
5. Communication and Reporting
A trustworthy provider should have excellent communication channels. Regular reporting about property checks, incidents, and key access is essential to keeping property owners informed and involved in key management.
6. Technology Integration
Look for keyholding services that use modern technology for enhanced security. Features such as electronic key tracking, real-time reporting, and detailed access logs help ensure that your property is being managed securely and efficiently.
Is Keyholding Right for Your Property?
Implementing a keyholding service is a crucial step in maintaining the security of your business premises. Whether it's responding to emergencies or managing access for scheduled activities, keyholding services provide convenience and peace of mind.
At The Oltec Group, we offer fast, reliable keyholding services that keep your commercial property secure. Our team of trained professionals ensures that your property is in safe hands, providing prompt responses to any emergency or access requirement.
Contact us today at 0800 038 9786 or send us an enquiry to learn more about how our keyholding services can help protect your business.





